Khushboo Ojha
Analyst - Software Asset Management @HCLTech
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WORK HISTORY
Analyst - Software Asset Management @HCLTech
Managing & coordinating with the local technology support for asset related issues.\\\\nResponsible to generate monthly SLA report.\\\\nRecommends process improvements to enhance employee performance and customer service.\\\\nAnalyzing/verification of data in the Remedy service request system & assigning the requests to the team to process.\\\\nReview and ensure that the RFC is correctly updated before forwarding for execution.\\\\nValidating the COA & POP (typically OEM or retail) affixed on the product to find if genuinely a Microsoft product is.\\\\nReviewing the software purchase legitimately as per the ISO/IEC 19770-1:2006 Standards every quarter.\\\\nWorked on licensed on a per-user basis for MSDN® subscriptions.\\\\nCarryout Software assurance & Transfer License\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Delhi Technological University (Formerly DCE)
Diploma of Education
ABOUT KHUSHBOO OJHA
Experienced IT Software Asset Management (SAM) Consultant with over 6 years of expertise…
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