Khushbhu Dongare

About Khushbhu Dongare

Hello,With 5+ years of diverse industry experience and an MBA, I bring a strong blend of business strategy and technical expertise across analytics, product, and enterprise systems to drive growth and operational excellence.Currently, I am working as a Project Manager – Workday at UST since over an year and as HCM Pro Certified resource, contributing across multiple aspects of project management, stakeholder coordination, requirement tracking, risk management, and delivery governance in Workday implementations and support engagements. I collaborate closely with functional consultants, technical teams, and clients to ensure timely delivery, quality outcomes, and alignment with business objectives.Prior to this, I served as Chief Manager – Control & Strategy (Motor Analytics) at ICICI Lombard, where I managed a motor portfolio, drove data-backed decision-making, improved profitability by optimizing loss ratios, and identified new business opportunities through market and customer analytics. I led business and functional requirement documentation (BRDs), defined product metrics, and worked cross-functionally to launch and enhance insurance products.I am a results-driven professional with a strong passion for solving complex business problems using data, structured processes, and customer-centric thinking. I continuously seek opportunities to improve systems, processes, and outcomes through innovation and collaboration.My educational foundation includes an MBA from IIM Rohtak with specializations in Strategy & Marketing, MIS, and Operations, which strengthened my analytical and strategic capabilities. Before my MBA, I worked as a ServiceNow Developer at Infosys for 30 months, where I handled requirements gathering, UAT coordination, reporting, and ITSM implementations, consistently delivering high-quality solutions in an Agile environment.

Experience

1. Lead Ii - Project Manager

   UST

   Dec 2024 — Present

   Led end-to-end Workday implementation and support projects, ensuring timely delivery through cross-functional coordination and structured project governance.• Managed revenue recognition and billing milestones by aligning project progress with contractual and financial controls.• Built lead forecasting and demand planning models to estimate project pipeline and plan resource capacity and billable hours.• Owned project budgeting and effort estimation, tracking planned vs. actual hours to improve utilization and control delivery costs.• Acted as the primary liaison between clients, functional consultants, and technical teams to ensure seamless execution and risk mitigation.

Education

• Narayana Junior College - India

  Intermediate, MPC

  2012 — 2014

• Mahaveer institute of science and technology

  Bachelor of Technology - BTech, Computer Science

• Indian Institute of Management Rohtak

  Master of Business Administration - MBA, Marketing & Strategy

  2021 — 2023