Khrystal Khrys D.
Dealer Success Coordinator at Insignia Group
- Role
- Dealer Success Coordinator at Insignia Group
- Location
- Concord, NC, US
- LinkedIn followers
- 500 followers
About Khrystal Khrys D.
Experienced Customer Service with a demonstrated history of working in the automotive industry. Skilled in Tax Preparation, Microsoft Word, Sales, and Early Childhood Education. Strong human resources professional with a Associate of Science (A.S.) focused in Early Childhood Education and Teaching.
Experience
Dealer Success Coordinator
Oct 2015 — Present
Specific Duties: Coordinate the onboarding process of new customers Respond to dealer inquiries by telephone and video calls as needed Respond to non-Data dealer feedback Prepare reports for OE customers and the Director of Dealer Success Manage HubSpot records, tickets, services, and most settings etc. Consistently update CRM with relevant information and support Dealer Success Consultants to ensure they are doing the same Work with the Director of Dealer Success to help schedule and coordinate large nationwide launches Train new and current Dealer Success Consultants on their administrative functions (HubSpot, shared spreadsheets, etc.) Cross-department collaboration Communication with manager and peers regarding tasks and issues Support the Director of Dealer Success as required
Education
Stanly Community College (SCC)
Associate of Science (A.S.), Early Childhood Education and Teaching
2011 — 2012
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