Khris Pool
Salon Education Leader, Retention & Growth Specialist | Guest Experience Strategist | Hair & Wellness Advocate | Seasonal Tour Director
- Role
- Home Health Aide at Seniors Helping Seniors®
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Khris Pool
Growth in the salon industry doesn’t happen by accident — it happens by paying attention to the details that shape the guest experience.Before transitioning fully into education, I built and sustained an 80% repeat and referral clientele by combining strong consultation skills, retention strategy, and thoughtful use of salon systems and data. I consistently exceeded performance benchmarks and accelerated income growth by leveraging guest experience principles and operational tools already available inside the business.I bring more than 30 years of experience as a licensed cosmetologist and over 15 years in adult education, developing future professionals and strengthening salon teams. Licensed in three states and holding certifications in business and leadership management from UCSD, my career has evolved from building a thriving behind-the-chair business to leading education programs and mentoring industry professionals.Today, I focus on helping professionals translate expertise into sustainable growth. My specialties include:• Client Retention & Guest Experience Strategy• Salon|Spa Growth & Revenue Optimization• In-Salon Marketing & Cross Promotion• Curriculum Development & Adult EducationI’m passionate about helping professionals shorten the learning curve, build confidence in consultations, and create long-term success through practical, usable education.Strong relationships build strong businesses — and small, intentional improvements create lasting results.
Experience
Home Health Aide
Nov 2023 — Present · San Diego, CA, US
Elderly companion for seniors in need of home assistance.
Education
UC San Diego
Certificate in Business Management emphasis in Leadership & Management, Business Management
2010 — 2014
San Diego State University
Certificate in Education California, Adult and Continuing Education and Teaching
2008 — 2009
Undergraduate School of Cosmetology
Illinois State Licensure, Cosmetology
1984 — 1985
UC San Diego
Certificate in Education California, Adult and Continuing Education and Teaching
2008 — 2008
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