Kunal Khosla
Head of Customer Success - Enterprise Accounts @Brex
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WORK HISTORY
Head of Customer Success - Enterprise Accounts @Brex
Toronto, ON, CA
EDUCATION
Indiana University Bloomington
BSC, Finance
Kelley Business School, Indiana University
Bachelor, Science; Finance, International Business
University of Toronto - Rotman School of Management
Master of Business Administration - MBA, Business Administration and Management, General
SKILLS
ABOUT KUNAL KHOSLA
Creating Customer Value has always been my passion! I’m a strategic Customer Success and Account Management leader with 10+ years of experience at global SaaS companies including Amazon, New Relic, Medallia, and InVision. I specialize in building scalable customer success frameworks, driving retention and expansion (NRR) and developing high-performing, customer-obsessed teams. I’m big on clarity, collaboration, and empathy - the stuff that makes customers stay and teams thrive. Whether it’s designing scalable CS frameworks, improving NRR, or mentoring the next generation of CSMs, I love turning big goals into repeatable success stories!
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