Khoa Pham
Customer Service Associate @Innovative Dining Group
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Associate @Innovative Dining Group
Palo Alto, CA, US
Sushi Roku Palo Alto• Consistently ranked in the top 5 servers with a 22% tip average (surpassing the 18% baseline) by delivering expert, high-volume service in a venue averaging 180+ covers daily• Drove a 15% increase in appetizer and specialty cocktail sales through strategic recommendations, boosting the average check size by $20• Cultivated a loyal clientele, with 10+ regular guests requesting my section weekly, directly contributing to repeat business and positive online reviews
EDUCATION
California State University-Long Beach - College of Business
Bachelor of Science - BS
University of California, Riverside
Bachelor of Science - BS
ABOUT KHOA PHAM
Khoa is an aspiring finance professional in the technology industry. He is graduating in the Fall of 2022 with a Bachelor of Science in Business Administration with a focus in Finance. Currently, he has five years of customer service experience, interned at a Fortune 500 company, and operated a small scale food business. In the future, he hopes to teach teenagers about the importance of financial literacy and financial independence.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.