Khayyum Shaik
System Engineer @Tata Consultancy Services
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WORK HISTORY
System Engineer @Tata Consultancy Services
Hyderabad, IN
Responsible for User creation and management of their Roles & Permissions.Doing finalconfiguration in SFMC (Journey builder, creating new journey, and A/B testing based onbusiness requirements. Creation of content, Subscriber Lists, Data Extension, A/B tests. Setting up Automation activities to run in a scheduled time which fires the journey. Creation/Updation of Automations, Journey Builder. Creation of html email with personalization using AMPScript. Deployment management and Quality assurance. Experience in JIRA ticketing tool for monitoring and tracking the ticket. Experience in Integrating Salesforce CRM with Salesforce Marketing cloud. Responsible for Daily monitoring of defects/issues in Automation Workflowand Email Deliverability for Live Markets. Worked on Data Management – cleaning de-duplicate contacts, MassTransfer records, Mass delete, Mass Update. Conversion of client-provided PSD file to HTML file with Best email practiceto overcome rendering issue providing cross- browser compatibility.
EDUCATION
St. Mary's Group of institutions Guntur, Chebrolu (V&M), PIN-522212 (CC-BJ)
Bachelor of Technology - BTech
ABOUT KHAYYUM SHAIK
Experienced Salesforce Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Salesforce Marketing Cloud, Analytical Skills, Microsoft Excel, Customer Service, and Communication. Strong information technology professional with a Bachelor of Technology - BTech focused in Computer Science from St. Mary\'s Group of institutions Guntur, Chebrolu
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