Kharthiheyan Manoharan
UX & CX Strategist | HFI Certified CXA™ | UX Research & Design Leader | Driving Human-Centered Innovation & Business Growth | Building Scalable UX Practices & High-Performing Teams
- Role
- Chief Creative Officer at Sozhaa Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kharthiheyan Manoharan
I am a UX Strategist and Design Leader with 11+ years of experience guiding organizations to scale human-centered design into a competitive advantage. As an HFI Certified User Experience Analyst (CXA™) and Certified SAFe® Practitioner, I bridge the gap between business strategy and user experience, delivering measurable impact in adoption, engagement, and ROI.What I Do Best: • Lead multidisciplinary UX teams, mentoring talent and fostering high-performance culture. • Build UX governance frameworks that institutionalize design maturity and consistency across organizations. • Apply persuasion design strategies (PET: Persuasion, Emotion, Trust) to influence positive behavior and enhance customer journeys. • Partner with executives, product owners, and engineering leaders to embed UX within agile at scale, ensuring design translates effectively into implementation.Impact Highlights: • Increased digital adoption and engagement by introducing structured UX research and PET design principles. • Reduced customer support tickets and improved NPS by optimizing key user journeys. • Accelerated delivery cycles by standardizing research and design processes across teams.I thrive at the intersection of strategy, leadership, and innovation—solving complex business challenges, championing customer experience, and building design practices that deliver sustained growth.
Experience
Chief Creative Officer
Dec 2025 — Present · Chennai, IN
Education
Vellore Institute of Technology
Master's degree
2008
Annamalai University
Bachelor of Science - BS
2015 — 2018
Skills
- Adobe After Effect
- Adobe Premiere Pro
- Image Manipulation
- Pre-Press
- Photoshop
- Adobe Photoshop
- Illustrator
- Java
- Adobe Illustrator
- Team Management
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