Khannan Rajappan
Chief Operating Officer, Portfolio Risk Solutions @HSB - Hartford Steam Boiler
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WORK HISTORY
Chief Operating Officer, Portfolio Risk Solutions @HSB - Hartford Steam Boiler
Hartford, CT, US
EDUCATION
The Institutes
CPCU, Insurance
University of Hartford
MBA, Accounting
ABOUT KHANNAN RAJAPPAN
With over 30 years of insurance industry experience, I am a strategic, results-driven leader with a proven track record of driving operational excellence, digital transformation, and customer-centric innovation. I specialize in building and managing high-performing teams, streamlining processes, and fostering strong partnerships that fuel business growth and enhance client experiences.As a COO of a business division, I lead end-to-end client lifecycle management, digital transformation initiatives, and revenue planning while continuously seeking creative solutions that blend technology and human insight. My leadership extends across P&L management, process automation, and the design of integrated technology platforms that empower both clients and internal teams.Passionate about talent development, I’ve championed DEI initiatives and created rotational programs to nurture future leaders. My approach combines hands-on leadership, strategic vision, and a deep commitment to delivering measurable results.
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