Ankit Khandelwal

About Ankit Khandelwal

14+ Years of total IT experience as an architect, designing and developing Salesforce.com solutions- Leading multiple teams - Design and architect solutions- Lead UI developer- Strong Experience with implementing Salesforce.com Sales Cloud, Service Cloud, and custom force.com cloud. Defined solution architectures for large-scale projects and provided technical leadership during cloud computing solutions\' pre-sales, scoping, and estimation phases- Salesforce.com experience involves customization, configuration, and development of Salesforce.com to fit business-specific needs. Good hands-on development experience with Apex, Visualforce, Integrations, Lightning, Javascript, and Other UI framework. Strong OOPs concepts- Good exposure to analysis, design, development, and implementation of CRM applications. I have helped the business and IT team take the various key decisions regarding the processes, functionalities, optimization, implementing of best practices, and providing technical expertise.Salesforce Certifications1. Salesforce.com certified Integration Architecture Designer.2. Salesforce.com certified Sharing and Visibility Designer.3. Salesforce.com Certified Data Architecture and Management Designer.4. Salesforce.com Certified Identity and Access Management Designer.5. Salesforce.com Certified Platform Developer I.6. Salesforce.com Certified Platform Developer II ( Programming Assignment)7. Salesforce.com Certified Sales Cloud Consultant.8. Salesforce.com Certified Service Cloud Consultant.9. Salesforce.com Certified Advanced Administrator.10. Salesforce.com Certified Administrator.11. Salesforce.com Certified Platform App Builder.

Experience

1. Enterprise Platforms & Gtm Systems

   Atlassian

   Apr 2018 — Present · San Francisco, CA, US

   Strategic Leadership: Directed enterprise systems strategy across Salesforce (Sales, Service, CPQ, Partner Portal, Experience Cloud), QTC, Partner Experience, and Sales Planning, enabling scale, compliance, and forecasting accuracy for a global sales organization. Partnered with CIO, CRO, Finance, and Sales Ops to align technology roadmaps with business priorities. Cross-Functional Collaboration: Partnered with Sales,Data Engineering and Partner teams to deliver major initiatives including Sales360 forecasting (GraphQL, AWS-hosted services), in-house Quoting tool, Partner Portal transformation, and M&A GTM integrations. Migrated enterprise integrations from MuleSoft to Workato, reducing costs and increasing agility. Governance & Platform Health: Introduced the Salesforce Technical Health Score to track platform reliability, scalability, and compliance. Established KPIs, QBRs, and platform reviews to drive accountability and continuous improvement. Global Team Leadership: Built and managed a 14-member distributed team (US & India), hiring and mentoring engineers, establishing onboarding playbooks, and balancing FTEs, vendors, and contractors to scale delivery capacity efficiently. Data-Driven Decision Making: Architected the Sales360 forecasting pipeline with GraphQL, Java microservices, and Anaplan integration, enabling real-time insights for 200+ sellers and eliminating reliance on Clari.Business outcomes: streamlined M&A integrations, reduced quoting effort by 30%, accelerated forecasting cycles by 30%, scaled GTM platforms with >99.9% uptime, improved partner engagement, and delivered measurable cost savings through vendor consolidation and platform migration. Recognized by CIO/CRO for technical leadership and business impact.

Education

• M.I.T.S Gwlalior

  Bachelor of Engineering (B.E.), Computer Engineering