Fayyaz Khan
Sr. ServiceNow SME / Developer | ITSM | ITOM | HRSD | GRC | SecOps | Software Engineer
- Role
- Sr Servicenow Developer Sme at BNY
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Fayyaz Khan
ServiceNow Developer | ITSM | ITOM | HRSD | GRC | SecOps As a highly skilled…
Experience
Sr Servicenow Developer Sme
Jun 2023 — Present · New York, NY, US
Optimized workflows for Incident, Change, Problem, and Asset Management, ensuring ITIL compliance. • Implemented ServiceNow Discovery and CMDB, integrating third-party asset repositories. • Enhanced GRC modules, automating policy exceptions, risk calculations, and compliance tracking. • Built Performance Analytics dashboards for real-time KPI insights. • Integrated ServiceNow with AWS/Azure via OAuth and REST APIs for cloud asset discovery. • Automated HRSD workflows, integrating Workday and Active Directory for role provisioning. • Configured ServiceNow MID Server for secure data transfers. • Optimized Service Mapping for multi-cloud dependency tracking. • Developed ACLs and RBAC to enforce security and compliance. • Created scoped applications and integrated with JIRA, Splunk, and Tanium for security automation. • Implemented Vulnerability Response with Qualys and Tenable for risk prioritization. • Led ServiceNow upgrade (Paris to San Diego), performing ATF testing and optimizations. • Built Service Portal widgets using AngularJS and Bootstrap. • Enhanced ServiceNow Orchestration for provisioning, patching, and compliance. • Implemented ML models for automated incident classification. • Tuned instance performance, optimizing queries and indexing. • Developed REST/SOAP integrations with CMDBs and regulatory systems. • Established best practices using Git version control and peer code reviews. • Provided mentorship and technical leadership to junior developers.**Environment:** ServiceNow (ITSM, ITOM, HRSD, GRC, SecOps, SAM, Service Portal, Orchestration), CMDB, Discovery, AWS, Azure, Workday, AD, Qualys, Tenable, JIRA, Splunk, Tanium, REST API, SOAP API, OAuth, LDAP, JavaScript, Glide API, Git, SQL, PostgreSQL, ITIL, RBAC, SSO.
Education
JNTUH College of Engineering Hyderabad
Bachelor of Technology - BTech
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