Khamis Abulgubein
Associate Director @Verizon
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WORK HISTORY
Associate Director @Verizon
Dallas-Fort Worth, TX, US
Group Product Leadership & AI Strategy: Lead a cross-functional team of Product Managers, setting the strategic vision for the AI-Enhanced network experience across the entire IoT and FWA portfolio. Drive the strategic direction for integrating Agentic AI 🤖 into product features (enhanced chatbots, advanced analytics, proactive care) to maximize operational efficiency and customer satisfaction- New Product Development & Connectivity Innovation: Led quarterly innovation workshops focused on key initiatives including Satellite (NTN), Private Wireless, Global eSIM, AI, and Security to incubate and stimulate long-term product roadmaps. Lead productization for advanced 5G services, including 5G Network Slicing use cases and Next-Gen LPWAN features (RedCap, NTN, NIDD)- Digital Platform Management: Provided strategic oversight for the ThingSpace platform, driving efficiency and synergy by consolidating disparate FWA, Network Performance, Device Management, EPC, 5G SA and SMS platforms onto a common stack. Managed its roadmap that grew total connections significantly since I joined Verizon. Boosted API adoption by hosting developer engagement webinars and exposing advanced network services through REST APIs enhancing platform capabilities for growth. Leader in the Gartner Magic Quadrant 5+ years consistently- Team Development & Capability Building: Coached the product team to successfully embed AI into their daily operations, fostering an outcome-driven and data-first approach. Developed a tailored talent growth program utilizing 360 personnel reviews and a skills inventory to rank and address individual product management strengths and weaknesses, ensuring continuous team excellence.
EDUCATION
University of Illinois Urbana-Champaign
Master of Business Administration - MBA
Purdue University
Bachelor of Science - BS, Electrical Engineering
SMU Cox School of Business
Graduate Marketing Certificate, Marketing
SKILLS
ABOUT KHAMIS ABULGUBEIN
Strategic Product Leadership: Agentic AI for Managed NetworksI am a Group Product Management leader specializing in leveraging AI and network intelligence to modernize the network experience. My products today transform network infrastructure into highly autonomous, managed networks that delight B2B customers by ensuring performance, uptime, security, and proactive service resolution.The Mission: Strategic, Outcome-Driven Platforms The mission for the group I lead is to leverage next-generation network technology and AI to build and scale platforms, products, and services across IoT & Fixed Wireless Access (FWA). Our strategic foundation is built on customer empathy, driving quantifiable business outcomes, and delivering a superior user experience (UX).Agentic AI Platform Strategy: I set the strategic direction for the Insights to Action and AI-Enhanced Customer Experience loops. My team’s focus is leveraging network data and anomaly detection to power Agentic AI capabilities that deliver automated, recommended solutions, maximizing customer satisfaction. This platform strategy ensures efficient self-service, autonomous auto-resolution of device/network issues, and supports critical lifecycle functions (OTA updates, LBS, security ) across IoT and FWA platforms.Next-Gen Connectivity Productization: Directing the integration and commercialization of advanced network capabilities, including NTN (Non-Terrestrial Networks/Satellite), RedCap (Reduced Capability), and strategic 5G Network Slicing use cases to create differentiated services.Strategic Go-to-Market (GTM) & Commercialization: Directing Go-to-Market strategy, technical product marketing, and commercial positioning for the portfolio, ensuring product-market fit and accelerated revenue growth from new AI and network service offerings.API Monetization: I oversee the strategy, architecture, and roadmap for digital platforms (SaaS, PaaS) that expose advanced network services via REST APIs.Leadership and Commercial Depth 🤝As a proven strategic team leader and coach, I successfully united and mentored a cross-country team, driving their adoption and integration of AI into daily operations and products. My core strength is translating customer empathy and technical complexity into a compelling product strategy and high-value business outcomes.I am committed to building the next generation of intelligent, connected solutions through strategic product leadership.Let\'s connect to discuss opportunities in AI-driven product leadership.Email: a•••••••@yahoo.com
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