Khamal Hawthorne

About Khamal Hawthorne

As a Marketplace ISV Cloud Architect at Accenture, I design and implement cloud-based solutions for clients using Microsoft Azure, Dynamics CRM, and M365 platforms. I manage customer KPIs, define project scope, and develop solution architectures with the client. I also review and modify project direction, approach, and key artifacts to ensure quality, scalability, and maintainability of the solutions. I have a Bachelor\'s Degree in Business Administration, Management and Operations from Morgan State University, and I am certified in Azure AI Fundamentals and Identity and Access Administrator Associate. I have over 10 years of experience in the IT industry, with a strong background in CRM, database marketing, customer journey optimization, web analytics, and media mix modeling. I am passionate about leveraging artificial intelligence and cloud technologies to create innovative and impactful solutions for businesses. I am a highly driven and collaborative leader, researcher, and problem-solver, who values continuous learning and fostering innovation. I have led and mentored cross-functional teams in the development and deployment of cloud-based software applications, using Agile and Scrum methodologies and tools such as JIRA and Trello.

Experience

1. Marketplace Isv Cloud Solutions Architect

   埃森哲

   Jan 2023 — Present · Atlanta, GA, US

   Designed and implemented cloud-based solutions for clients using Microsoft Azure. Managed customer KPI and defined project scope with the client. Developed and maintained automation scripts using Azure Automation and PowerShell to improve the efficiency of deployment and management tasks. Reviewed and modified project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Worked with clients to identify business requirements, develop solution architectures, and create project plans. Identifies customer requirements mapped to Microsoft technology to be integrated into the solution to maximize usage. Identifies and offers recommendations to address blockers/gaps between the current capabilities and the needs/asks from the customers and partners. Utilizes processes and tooling to identify project and technical risks throughout the implementation life-cycle being led by the customer project team and offers recommendations to mitigate risks. Helps customers deploy features and/or services launched by engineering team by aligning deployment modules with the customers and validate the success of the deployment. Works across multiple business segments to lead envisioning efforts for mid- and long-term strategy, providing clarity and organization of the future state that the business architecture must support. Collaborates with key stakeholder groups (including leadership, peer, and partner teams) to clearly articulate strategy and initiative deliverables to capabilities, processes, business intelligence, and development teams, ensuring a well-socialized architecture for future state. Drives consistency and standards across both business and systems domains to support the organization\'s vision and strategy. Listens to customers and leverages customer data to ensure that correct decisions are made at each step of the way.

Education

• Morgan State University

  Bachelor's Degree, Business Administration, Management and Operations

  2009 — 2013