Khalil McMillan
Senior Customer Director - Eu @Sandstar Ai Retail
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WORK HISTORY
Senior Customer Director - Eu @Sandstar Ai Retail
Charlotte, NC, US
Worked daily with key stakeholders (CTO and CEO)- Manages Engineers and Performance Analysts in the local market team- Enforces production assurance practices- Central point of contact for business/development groups or vendors requiring assistance in resolving problems- Monitors, controls and reports Operational Support expenditure throughout the development life cycle- Development of policies and procedures for the production and service support functions
EDUCATION
North Carolina Agricultural and Technical State University
Bachelor’s Degree, Engineering Physics/Applied Physics (Mechanical Engineering)
ABOUT KHALIL MCMILLAN
I am a motivated and skilled individual seeking new opportunities in IT support. Through completion of the Google IT Support Professional Certificate, I developed skills in customer service, networking, operating systems (including Windows & Linux), system administration, and security. My Training included hands-on practice in these areas. I\'m passionate about continuously learning in the IT field and supporting people to solve their technical problems.
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