Khalid Golandaz
Associate Head, WFM, Tech Mahindra
- Role
- Associate Head - Wfm at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Khalid Golandaz
With a career spanning around 22 years, I have gained knowledge and experience in the BPO…
Experience
Associate Head - Wfm
Jul 2023 — Present
Education
Indian Education Society King George
Bachelor of Commerce - BCom
1996 — 1999
Indian Education Society, Dadar
Commerce
1996 — 1999
Skills
- Operations Management
- Performance Management
- Call Centers
- Process Management
- Team Management
- Bpo
- Management
- Outsourcing
- Vendor Management
- Service Delivery
- Technical Support
- Contact Centers
- Program Management
- Mis
- Workforce Management
- Sla
- Customer Satisfaction
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