Khalid Z.
Customer Success Manager | Renewal Account Manager | Customer Retention
- Role
- Vcio - Client Success Manager at Acs Services, Inc
- Location
- Stratford, CT, US
- LinkedIn followers
- 500 followers
About Khalid Z.
Senior Customer Success Manager with over 8 years of experience in the SaaS industry, specializing in B2B customer success. Skilled in strategic planning, relationship building, and driving change to create and sustain value. Expertise in managing difficult customers and complex projects, resulting in increased customer satisfaction, retention, and revenue. Energetic, versatile, and pragmatic leader focused on customer obsession and delivering exceptional results throughout the customer journey.
Experience
Vcio - Client Success Manager
Nov 2024 — Present
Education
LSU Shreveport
Master of Business Administration - MBA Candidate
Fairfield University
Bachelor of Arts (BA), Sociology and Anthropology
2007 — 2011
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