Khalid Sagahyroon

Quality Manager at Epic

Role
Quality Assurance Manager at Epic
Location
Madison, WI, US
LinkedIn followers
500 followers

About Khalid Sagahyroon

A graduate of Case Western Reserve University with a Bachelor\'s degree in Chemical…

Experience

  1. Quality Assurance Manager

    Epic

    Oct 2022 — Present · Madison, WI, US

    Lead end-to-end product testing and implementation for EDI interfaces and outpatient pharmacy applications, ensuring data integrity, interoperability, and compliance with healthcare standards (HL7, NCPDP, HIPAA). · Collaborate with R&D teams to design and deploy new EHR features enhancing prescription workflows and pharmacy fulfillment efficiency across multiple client organizations. · Direct QA initiatives spanning manual and automated testing using internal Epic frameworks, increasing test coverage and reducing release defects. · Author and maintain 50+ technical documents for software enhancements and issue resolution, improving onboarding efficiency for new users. · Supported 3+ enterprise healthcare clients in successful rollout of outpatient pharmacy modules and EDI integrations, coordinating timelines, risks, and resources to ensure on-time delivery. · Facilitate on-site visits and user feedback sessions to identify workflow improvements and optimize software usability. · Partner with product and engineering teams to define feature scope and prioritize enhancements based on user feedback. · Develop automated testing tools leveraging prompt engineering to expand test coverage and reduce manual testing time. · Contribute to product roadmap discussions by translating usability study insights into actionable design recommendations.

Education

  • Case Western Reserve University

    Bachelors, Business Administration and Management, General

    2017 — 2021

  • Case Western Reserve University

    Bachelor's degree, Chemical Engineering

    2017 — 2021

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Khalid Sagahyroon — Quality Assurance Manager at Epic in Madison, WI, US | Unifers