Khalid Khan
A.M/T.L | Operations | Concentrix India - “Managed a team of 39 content moderators, consistently exceeding quality metrics and implementing new policies that reduced violation rates by 96%.”
- Role
- Team Leader - Content Moderation at Concentrix
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Khalid Khan
work is worship.
Experience
Team Leader - Content Moderation
Oct 2017 — Present · IN
Led a team of 35-40 content moderators, consistently achieving a 99% quality score on policy enforcement.\"\"Implemented a new training program that reduced new hire ramp-up time by 20%.\"\"Managed key performance indicators (KPIs) such as throughput, accuracy, and efficiency, resulting in a 15% improvement in team productivity.\"\"Served as a key point of contact for the client, providing weekly performance reports and insights.\"
Education
Crescent School
Upto Standard 10
1996 — 2000
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