Khalid Abdul Azeez

Customer Experience Lead | Junior Project Manager | E-commerce & Operations Specialist | Data-Driven | Team Builder | Process Improvement Expert | Excel | CRM

Role
Visa Consultant at VFS Global
Location
Chennai, TN, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Khalid Abdul Azeez

A results-oriented professional with a strong foundation in customer service leadership…

Experience

  1. Visa Consultant

    VFS Global

    Feb 2025 — Present · London, GB

    As a Visa Consultant, I manage end-to-end application processing while ensuring strict adherence to immigration protocols and data privacy standards. My responsibilities include document verification, application handling, and daily interaction with customers through multiple channels, ensuring smooth applicant experiences. I also manage appointment scheduling, banking transactions, and logistics coordination for passports and courier services.I proactively gather customer feedback, promote value-added services, and maintain 100% compliance with SOPs. By contributing to operational efficiency, I’ve supported faster turnaround times and improved service ratings, playing a key role in upholding VFS Global’s reputation for high-quality service.

Education

  • The New College, Chennai

    Bachelor of Business Administration - BBA, Business Administration and Management, General

    2011 — 2014

  • Edinburgh Napier University

    Master of Business Administration - MBA, Strategic Project Management

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Khalid Abdul Azeez — Visa Consultant at VFS Global in Chennai, TN, IN | Unifers