Khaled Sherbeni
Meta Pro Team @Concentrix
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WORK HISTORY
Meta Pro Team @Concentrix
Berlin, DE
As a Meta Pro Team member at Concentrix, I provide top-tier customer service for advertisers on Meta platforms. I guide ad campaign creation and optimization, resolve issues, and educate clients on platform features, driving improvements through feedback collection. Achievements include high customer satisfaction scores, increased client retention through problem resolution, and enhanced client understanding of Meta\'s tools through regular training. Skills: Meta platform expertise, problem-solving, superior customer service, fast-paced environment adaptability, empathy, analytical skills, and attention to detail.
EDUCATION
Mansoura University
Bachelor of Arts - BA, Faculty of Arts, Good
The University of Law
Master of Science in International Marketing, International Marketing, Commendation
New Horizons
LCCI Diploma in Marketing, Marketing Strategy, Excellent
ABOUT KHALED SHERBENI
With over a decade of marketing strategy experience and a Master\'s degree in International Marketing, I\'ve successfully increased leads by 78% and exceeded sales targets by an astounding 150%. My inventive A/B testing methods have boosted conversion rates by 68%, while my holistic strategies have amplified digital user experiences in highly competitive markets. My expertise spans managing international operations and Foreign Direct Investment (FDI) strategies, improving sales, brand visibility, and ROI. Proficient in public relations, campaign design, and branding strategies, I\'ve utilized marketing\'s power to enhance brand exposure. As a bilingual professional (Arabic and English) with functional German, I have built strong cross-cultural client relations. Passionate about startups and competitor analysis, I excel in dynamic environments that demand timely, data-driven solutions for ever-evolving market trends. Together, let\'s navigate the dynamic labyrinth of digital marketing, scripting success stories in this volatile world.
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