Khaldoun Shawwa
Manager @Samsic Assistance Canada Inc
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WORK HISTORY
Manager @Samsic Assistance Canada Inc
Vancouver, BC, CA
EDUCATION
University of Northern British Columbia (UNBC)
Tourism and Cultural Tourism in BC Micro-credential
University of Jordan
Bachelor of Arts in Economics and Business Administration, Business/Managerial Economics
BrainStation
Certificate, Digital Marketing
ABOUT KHALDOUN SHAWWA
Experienced, results oriented Airline Regional/ Country Manager with 15+ years of success in leading every facet of an Airline.• Power of attorney possessor, consistently successful in identifying and developing strategic growth opportunities and optimizing the utilization of company’s resources. • Skilled in Negotiation, Business Planning, Market Analysis, Operations Management, Sales and Marketing, Distribution, Travel industry, Tour Operation & Business development.• Leading and motivating (appreciation of managing in cross-cultural environments) a highly skilled team of professionals in Marketing & Sales, Airport, Passenger Services, Finance & Accounts, Engineering, Legal Affairs, within a fast-paced working environment. Leading a supportive and contributive role to Airline outstations strategies and expanding projects, while keeping all legal, Governmental and other requirements and regulations satisfied.• Managed market\'s Corporate and Leisure accounts, IATA & non-IATA agencies. • In Coordination with HQ, negotiated contracts and SLA\'s with suppliers ie Crew Hotels, Airline Catering, Ground Handling agents, Airport Authorities, Company\'s Premises Lease contracts. Regional Budget delivery, PR, Civil Aviation Authorities, immigration, legal affairs, customer relations & baggage claims. • HR & recruiting, coaching, motivating and supporting developmental activities, appraising, applying discipline, rosters, unions, member of BAR (board of airline representatives); AOC (Airport operation committee).• Increase market share and quality revenues, providing highest quality of customer service, boarding new travel agencies and tour operators, giving training about Airline\'s products and destinations, designing dynamic incentive schemes while controlling budgetary levels, reviewing the month to month performance and seek opportunities to enhance productivity.• Identify, appoint, manage, steer Distribution & Sales Partners (GSAs), where required in line with laid out principles in coordination with HQ team
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