Khaja Mohammed

About Khaja Mohammed

8+ years of IT experience as Middleware/DevOps, Build and Release Engineer and Linux…

Experience

1. Sr Devops Engineer

   Norfolk Southern

   Feb 2021 — Present · Raleigh, NC, US

   Involved in Cloud Operations (On Premise, Internal or External Cloud), and managed the relationship between Cloud provider and Cloud consumer Responsible for incident/ query resolution, application analysis, job status monitoring, SLA monitoring and escalation, system health monitoring enhancements and reliability based on documented SLA\'s Regularly working in a 24X7 an on-call rotation basis and able to work in shifts on periodic rotation basis, interact with other colleagues and will be responsible for handling all tier L3 and L4 support calls for the company’s cloud environment Highly involved in working with following: Firewalls, Routers, Switches, Load Balancers, Global Load Balancers (GLB), Global server load balancing (GSLB)/Big F5, Storage, and Backup/Recovery. Participated designing and implementing High Availability and Disaster Recovery solutions. Used to work on Private/public cloud and working knowledge of multiple operating systems (Linux/IBM AIX/Windows). VMware products specifically cloud related solutions such as: vSphere, vCenter, ESXi, vSAN, NSX or contending cloud solutions and products. Responsible with datacenter storage platforms (eg vSAN, Ceph, fibre channel, iSCSI, NFS) Open/close tickets in ITSM/HPSM, ServiceNow Interacted with SQL databases, Oracle databases, REST APIs, PowerShell, Bash, among other tools through HP Operation and Orchestration. Created HP flows in HP Operation orchestration to resolve frequently occurring issues which are in ticketing system. Extensively worked and supported Mule Soft API deployments in all the environments. Worked on Mule Soft VPC migration and documented all the migration process. Responsible for creating Azure CICD pipelines. Responsible for creating helm charts for application deployments to AKS. Responsible to administer Azure Repos and performed tasks like creating users, providing access to them, maintaining source code repositories.