Khai do
Technical Account and Project Manager
- Role
- Cellular Certification Project Manager at Lenovo
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Khai do
Technical account and project manager with broad background in wireless products certification and carrier certification of LTE and 5G products. Proficient in the areas of product planning, requirements, customization, verification, issues management and product technical acceptance. Experienced in wireless carrier processes, requirements, third party apps integration, development, testing, customer negotiation and product acceptance. Proven track record of launching products to market. • A resourceful and dedicated contributor with strong analytical, communication and organizational skills to drive customer acceptance issues to completion with excellent results and high customer satisfaction. • A previous business owner with experience in customer service, product marketing, event planning and management.
Experience
Cellular Certification Project Manager
Jul 2015 — Present · Raleigh-Durham, NC, US
Responsible for certification program and acceptance of cellular devices to North American carriers. • Serve as main technical contact window to internal sales team and marketing teams as well as customer technical and business teams.• Manage carrier requirements and expectations for software and hardware with deep understanding of process and quality criteria.• Plan and submit RFPs, statements of compliance and deliverables to carriers.• Participate in carrier projects planning, technical compliance reviews and product quality reviews.• Coordinate internal development and test processes including working with ODM teams to align with carrier requirements and expected timelines.• Managed 3rd party application teams and test houses to deliver requested features on time according to customer’s expectations.• Ensure project deliverables to customers at different development phases and quality gates.• Negotiate for technical acceptance of deliverables and final product acceptance.
Education
North Carolina State University
Bachelor's degree, Electrical and Electronics Engineering
1988 — 1993
North Carolina State University
BS, Electrical Engineering
1988 — 2003
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