Khadija Baloch
Noc Analyst @Computershare
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WORK HISTORY
Noc Analyst @Computershare
Edinburgh, GB
Monitored network performance, system alerts, diagnosed and resolved issues promptly to maintain continuous availability, reliability, and performance of critical IT infrastructure- Performed routine maintenance and updates on network devices and servers, ensuring security policy compliance, while collaborating with cross-functional teams to troubleshoot and escalate complex technical issues effectively- Created and maintained detailed documentation of network configurations, incidents, and procedures for knowledge sharing and compliance purposes.
EDUCATION
Mehran University Of Engineering and Technology, Pakistan
Bachelor of Engineering - BE
ABOUT KHADIJA BALOCH
As a Project Coordinator and Technical Writer at Bit-Development.dev, I collaborated with stakeholders, create requirement documents, and optimize product release plans. I also perform the roles of Business Analyst and Product Designer, contributing to organizational success.With a Bachelor of Engineering degree in Computer Software Engineering from Mehran University Of Engineering and Technology, Pakistan, I have a strong foundation in software development and design. I am proficient in document creation, agile methodologies, product design, and business analysis. I lead teams, manage tasks on Jira, facilitate scrum events, and improve collaboration. I have a proven track record of reducing development time and enhancing product quality. I am a dedicated professional committed to enhancing project efficiency through agile project management practices.Note: I am legally authorized to work in the UK on a Skilled Worker Dependent Visa, which allows me to work without employer sponsorship. No additional visa sponsorship is required from my employer.
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