Khadija El Maski
Senior Operations Administrator @Prifysgol Cymru Y Drindod Dewi Sant University Of Wales Trinity Saint David
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WORK HISTORY
Senior Operations Administrator @Prifysgol Cymru Y Drindod Dewi Sant University Of Wales Trinity Saint David
London, GB
As the Senior Operations Administrator, my responsibilities encompassed operational oversight of front-office staff, administrative management, and customer service in a dynamic, fast-paced educational setting. Main Duties:Operational EfficiencyLiaised with Procurement and other departments to collect data and statistics.Staff ManagementCreated and monitored staff rotas to maintain optimal service levels.Administrative LeadershipSupported Campus Operations Manager in recruitment and general department administration.Meeting CoordinationArranged and documented quarterly review meetings.Finance and BudgetingCollaborated with the finance team for budget planning and tracking.Event SupportManaged logistics for university events like graduations and open days.Contract AdministrationOversaw issue logs, project trackers, and KPI alignment.Inter-Campus CoordinationManaged inter-campus courier services.SustainabilityAssisted the Sustainability Manager with EMS and policy administration. Technologies Used:Microsoft Office SuiteCAFM SystemSpecialized tracking and scheduling software Qualifications and Skills:Business Administration to Level 4 or equivalentProficient in Microsoft OfficeExceptional organizational skillsProven ability to meet tight deadlinesExcellent communication skills Desirable:Experience in Higher EducationPrepared documents for audit
EDUCATION
Istituto tecnico statale Leonardo Da Vinci
Higher National Diploma, Accounting
B2W group
Diploma cybersecurity level 3
Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David
Bachelor's degree, Business management
ABOUT KHADIJA EL MASKI
At the University of Wales Trinity Saint David, I contribute to operational efficiency, staff management, and customer service as the Senior Operations Administrator. My role involves collaborating with the finance team on budget planning, supporting recruitment efforts, coordinating quarterly review meetings, and ensuring optimal service levels through effective staff scheduling and administrative support. I hold a Bachelor\'s degree in Business Management from the University of Wales Trinity Saint David and possess knowledge in financial planning, cybersecurity, and business administration. With a focus on fostering teamwork and delivering exceptional organizational outcomes, I aim to align operational strategies with institutional goals.
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