Kara Goldhamer

Experience Strategy, Research and Planning @Kgoldhamer, Llc

Portland, OR, US

I partner with individuals, businesses and clients on a variety of business strategy, user and customer experience, experience research, and digital planning projects. From small, short-term to large, ongoing project needs, I enjoy working on technology and digital innovations, customer and user experience improvements, and the translation of research into solution details. My services include:• Experience StrategyAlignment of business and customer objectives to create solutions: Review needs, set goals, communicate outcomes, define audiences, analyze qualitative and quantitative data, understand comparative landscape, and determine best practices.• Customer, Product, User, and Service ResearchDiscovery and analysis of authentic intelligence through understanding users, product/service needs, and the comparative landscape: Qualitative and quantitate research, iterative user testing, competitive reviews, applied data and metrics, and participatory design.• Collaborative FacilitationCoordination of stakeholders, teams, and audiences: Facilitated workshops and inquiry sessions, collaborative exercises and design iterations, project management, and shared insights.• Information DesignSpecification of details for implementation: Roadmaps, project execution, information architecture, wireframes and prototypes, content strategies, interface audits, audience details, visual diagrams, and ongoing content plans.

University of Michigan - School of Information

Master's of Information Science

California State University - East Bay

Certificate of Business Administration

Coro Foundation

Fellow in Public Affairs

Mills College

Bachelor's degree