Kim Goeltom

About Kim Goeltom

I help individuals and families navigate aging and life transitions with clarity, confidence, and the right support—so they can maintain independence without feeling overwhelmed.My work sits at the intersection of care navigation, wellness coaching, and real-life decision support.I’ve seen firsthand how complex and emotional this stage of life can be—whether supporting a loved one, managing changing health needs, or simply trying to plan ahead. Too often, people are left to piece things together on their own, unsure of what to prioritize or where to turn.That’s where I come in.As an Aging & Care Navigation Specialist and Integrative Health & Wellness Coach (NBC-HWC), I help clients:• Make sense of complex situations• Identify gaps before they become crises• Build sustainable support systems• Navigate decisions with clarity and confidence• Create home environments that support independence and well-beingMy approach looks at the full picture—Mind, Body, and Home—because true support goes beyond one area of life.Whether I’m working one-on-one with clients, supporting caregivers, or speaking in the community, my goal is simple:To help people feel less overwhelmed, more supported, and better prepared for what’s ahead.

Experience

1. Care Advocate

   Carallel

   Aug 2025 — Present · Williamsburg, VA, US

   Support over 200 members and their circle of care for various Medicare Advantage Employer Insurance Lines and a Personal Emergency Medical Device• Guide caregivers navigating complex healthcare systems, including advanced illness and hospice care transitions• Educate families on care options, eligibility considerations and supportive resources• Serve as a trusted resource helping caregivers coordinate care with physicians, care managers, and clinical teams• Provide emotional and practical guidance to caregivers managing end-of-life decisions and care planning• Build strong relationships with caregivers by delivering compassionate, personalized support during critical life transitions• Consistently receive 10/10 on weekly NPS Surveys & 100% on my monthly audits

Education

• University of Maryland

  BS, College of Health and Human Performance-Family Studies

  1995 — 1997

• eCornell and T. Colin Campbell Center for Nutrition Studies

  Plant-Based Nutrition Certificate, Completed, Plant-Based Nutrition

  2020 — 2020

• NDMU School of Integrative Health

  Post-Baccalaureate Certificate in Health and Wellness Coaching, Health and Wellness Coaching

• NDMU School of Integrative Health

  Certificate of Completio of ICF Accredited Level 2 Program, Health & Wellness Coaching

• NDMU School of Integrative Health

  Master of Arts - MA, Health & Wellness Coaching

• NDMU School of Integrative Health

  Certificate of Completion, What is Ayurveda? Master Class

  2018 — 2018

• NDMU School of Integrative Health

  An Integrative Approach to Nutrition for Diabetes Masterclass

• NDMU School of Integrative Health

  Certificate of Completion, PTSD in Client Relationships Master Class

  2019 — 2019