Kelly Gaddy

About Kelly Gaddy

Proactive Agile Business Analyst with a proficiency in developing Stakeholder relationships at any level while managing expectations. Extensive experience gathering and documenting requirements, developing user stories, and delivering trainings to Partners and Stakeholders. Strong analytical, organizational, and communication skills with ability to balance without losing sight of the priorities.

Experience

1. Agile Business Analyst

   First Citizens Bank

   Sep 2019 — Present · Raleigh, NC, US

   Deliver cross-sector digital banking solutions to end users from an agile environment.• Enhanced organizational value through identifying risks, uncovering root causes, and validating business opportunities through problem identification, solving, and resolution.• Engage with product owners and key stakeholders to develop requirements for product enhancements and new products to the platform.• Analyze data obtained from customer overall satisfaction ratings and provide monthly metrics to other Product Managers and our Senior Leadership Team.

Education

• North Carolina State Univeristy

  Bachelor of Business Administration (B.B.A.), Marketing

  1995 — 2000

Skills

• Pharmaceutical Industry
• Project Management
• Cross-Functional Team Leadership
• Product Launch
• Process Improvement
• Pharmaceutical Sales
• Training
• Marketing Strategy
• Biotechnology
• Marketing
• Strategic Planning
• Management
• Pharmaceutics
• Market Analysis
• Strategy
• Leadership
• Budgets
• Sales Effectiveness
• Travel Planning
• Business Process Improvement
• Budgeting