Karen Flam

About Karen Flam

There is a difference between leadership and management. I am a leader. I develop leaders. I align teams and elevate under-performing teams. Quickly.There is a difference between a mentor and a coach. I can do both. EffectivelyFlexible Project Leadership - Multi-disciplinary. Med Tech/Pharma/Health Care with a focus on Security and Identity Access Management, Agile Coach, Scaled Agile Framework (SAFe)- Agile Lead, Clean language interviewing techniques. Engineering Communications, DevOps, Research & Development.Focused, Organized, Clear Communication. Client facing with a smile.I LOVE what I do!I have a passion for mentoring, coaching, developing, promoting and motivating people.Flexible, Versatile Technology Leader with extensive experience in the pharmaceutical, energy and engineering fields. Recently, I have been working as an engineering manager at J&J MedTech. At a program level, there are many interdependencies that must be managed. I am strong in reporting in a way that Senior Management can understand. I manage cross-functional teams from 7 - 70. I save companies time and MONEY and improve processes.Certified Scrum Master (CSM) with Rally, Axosoft, Jira, Confluence, CostPoint (Deltek) and JAMA experience, Monday, Wrike. Certified Artificial Intelligence Scientist (CAIS) Pending.Focused on continuous process improvement/DMAIC. SAFe Release Train Engineer. SIPOC Process Improvement.Additionally, I am a member of the Society for Technical Communications (STC). I present on a variety of topics for STC, PLTG (The Professional Legal Trainers Group), ILTA (International Legal Technology Association), The Scrum Alliance and other professional organizations.Specialties: Project Leader, IT Trainer, Public Speaker, Instructional Designer, Change Management, Leadership, Communicator, Organizer, Governance, CRM (Client Relationship Management), Process Training, LEAN, Six Sigma, S.L.A.W, Program Manager, Coach, AI Project Leadership.HEAVY experience w/ JIRA SharePoint, CSM SCRUM Master, AGILE, Azure, AWS, Visio, CRM, CA Clarity, SDLC, Validation, Rally, ITIL - CSI (Continuous Service Improvement), SAP, Workday, Veeva (vault), Cloud Services, Azure DevOps, Demand Management, Proposal Management, Confluence, JAMA, Wrike, SSO - Okta, Azure AD, Entra. Heavy Security/IAM experience. Technology SolutionsBusiness RequirementsEffective LeadershipCutting Through Red tape, Gracefully, with a Machete.Ask me about S.L.A.W.©S.L.A.W.© is a methodology that incorporates elements of Six Sigma, LEAN, Agile & Waterfall.

Experience

1. R & d Devops and Innovation Pmo Officer

   Johnson & Johnson

   Mar 2024 — Present

   Abiomed is a part of the Johnson and Johnson family of companies. Lots of Jira, Smartsheet, Wrike and Analysis.Gitlab, JFrog and Atlassian (Jira/Confluence) projects.Leading a team of accomplished R&D DevOps Engineers from project inception to completion.Technical Coxswain.August 2024 - PresentSenior member of the R&D (Research and Development) PMO (Project Management Office).Helping Businesses to work better across platforms/channels/silos/workstreams.I help companies save time and money.July 2024 - Sept 2024Single Sign On (SSO) Okta to Entra conversion.IAM focused.Gitlab data migration.March 2004 - July 2024Large document migration project bringing MS Word, Excel and Visio documents into JAMA.Lots and lots of JAMA - requirements gathering, traceability, matrices etc.Jama Connect, Imports/Export, Templates.Helping figure out origins of requirements and \"where to go from here\".Responsible for a portfolio of R&D technology project with varying budgets and scope.

Education

• Lehigh University

  Bachelor's degree, Pre-Dental Science (BioChemistry)

• National Scrum Alliance

  Certificate, Certified Scrum Master

• University of Pennsylvania

  School of Dental Medicine

• Upskillist

  Certificate Program, IT Leadership

• Laughter Yoga University

  Certificate Progam, Certified Laughter Yoga Leader

  2018 — 2019

Skills

• Business Process Improvement
• Technical Training
• Outlook
• User Acceptance Testing
• Microsoft Office
• Prezi
• Project Management
• Peoplesoft
• Process Improvement
• Executive Coaching
• Communicator
• Scrum
• Ca Clarity
• Project Planning
• Instuctional Design
• Aromatherapy
• Crm
• Technical Project Leadership
• Powerpoint
• Microsoft Excel
• Public Speaking
• Microsoft Certified Trainer
• Crm Software
• Marketing Communications
• Customer Relations
• Client Relationship Building
• Hands-on Training
• HR Consulting
• Ms Project
• Change Management
• Rally
• E-Learning
• Analysis
• Visio
• Team Building
• Workshop Facilitation
• Knowledge Management
• Instructional Design
• Organizational Development
• Technical Writing