Kristina F.

About Kristina F.

I\'m a Senior Operations leader with over a decade of experience transforming organizations through innovative strategy and scalable solutions. I\'ve worked across nonprofits, education, and ed-tech startups, always with an eye for making processes smoother and more efficient.Throughout my career, I\'ve:*Developed and executed strategic initiatives resulting in significant cost reductions and improved operational efficiency*Led cross-functional teams to successful outcomes across multiple locations and complex projects*Designed and implemented scalable systems that support organizational growth and sustainability* Cultivated positive workplace environments that empowered teams to reach their full potentialI\'m passionate about leveraging my operational expertise to drive meaningful impact, and I am dedicated to creating positive change in the world around me.

Experience

1. Director of Operations

   Black Girls Code

   Oct 2022 — Present · New York, CA

   Strategic Innovation & Scaling- Pioneered the organization\'s first online community platform, integrating with Salesforce through custom APIs to create a unified engagement ecosystem that improved internal client tracking by 80%- Partnered with Executive Leaders to increase nationwide client engagement.Organizational Leadership and Project Management- Led execution of 12+ cross-organizational initiatives, coordinating resources and stakeholders across multiple departments to deliver strategic objectives- Architected standardized operational procedures (SOPs) that aligned 40+ staff members and consultants, reducing process inefficiencies- Directed cross-functional teams to build executive-level data visualization dashboards that transformed program metrics into actionable growth insights- Designed and executed a transformative onboarding process that decreased turnover-related costs by nearly 32%.Finance & Vendor Management- Streamlined procurement processes and negotiated with 100+ vendors nationwide, resulting in 10% quarterly cost reductions while maintaining service quality.Technology & Security Infrastructure- Partnered with external IT specialists to develop comprehensive cybersecurity protocols that maintained 100% compliance with insurance requirements across 50+ software applications- Led the evaluation, selection, and implementation of productivity tools, including Asana, Salesforce, Jira, and Google Workspace creating an integrated technology ecosystem that supported remote and hybrid work models.

Education

• CUNY School of Professional Studies

  Graduate Certificate, Youth Studies

• University at Albany

  Communication in the Rhetoric