Kezia Jules Paragas

Orchestrating Growth and Exceptional Experiences

Role
Customer Success Specialist at Lantern Press
Location
Tacoma, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kezia Jules Paragas

Experienced tech industry professional with skills in Customer Success, Program and Project Management, Tech Adoption, Account Management, Communication, Digital Marketing, and Graphic Design. Proven track record in managing accounts, troubleshooting, and delivering exceptional customer experiences. Proficient in Salesforce, Monday, Zendesk, Confluence, Adobe Creative Suite, Microsoft Office and Google Suite. Led successful project planning and execution for marketing and communication teams, resulting in improved customer experiences and streamlined processes. Ensures customers are informed of new product features and led marketing/communication project planning and execution. I hold a Bachelor\'s degree in Business Marketing with a minor in Digital Technology and Culture.

Experience

  1. Customer Success Specialist

    Lantern Press

    Oct 2023 — Present · Seattle, WA, US

Education

  • Washington State University

    Bachelor of Business Administration - BBA

    2017 — 2021

  • Puyallup High School

    Freshman - Senior Year

    2014 — 2017

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Kezia Jules Paragas — Customer Success Specialist at Lantern Press in Tacoma, WA, US | Unifers