Keyur Porecha

Sr. Customer Relationship Executive @ Mangalam Infotech Pvt. Ltd.

Role
Senior Customer Service Executive at Mangalam Information Technologies Private Limited
Location
Jamnagar, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Keyur Porecha

Dedicated and results-oriented Customer Service Expert with over 10 years of experience…

Experience

  1. Senior Customer Service Executive

    Mangalam Information Technologies Private Limited

    Mar 2018 — Present · IN

    Receive incoming calls and manage the potential calling person\'s expectations by transferring call to the relevant department, have to call the case managers / Nurses/ Medical Records clerk to confirm if a patient is discharged or not. Once, patient is discharged and reached home, need to call the patient and confirm how soon he/she need to start home healthcare. After that, forwarding further information to the scheduling team for visit set up.

Education

  • Saurashtra University, Rajkot

    Bachelor of Commerce - BCom, Business/Commerce, General

Skills

  • Computer Animation
  • Html
  • 3d Studio Max
  • After Effects
  • Animation
  • Training
  • Maya
  • Photoshop

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Keyur Porecha — Senior Customer Service Executive at Mangalam Information Technologies Private Limited in Jamnagar, IN | Unifers