Keyon Hedayati

About Keyon Hedayati

Programming: Rogue Style game development in Rust, Machine Learning project for PPG Pittsburgh, Full Stack POC project for new Fantasy Football site written in Python* Product Management: developed roadmaps, created PRDs, and managed engineering team via scrum process * Web Analytics: derive insights using web analytics data to improve site conversion* Online Marketing: generate online marketing campaigns using keywords* Operations Management: design workflow for supporting users through ticketing systems, and development of online help centers, contextual help* Project Management: managed communications and project design between product marketing, operations, and engineering* Customer Success: implemented transactional and relationship surveys using Satmetrix to close the loop with customers, and launch NPS goalsSpecialties: project management, web analytics, web optimization, online marketing, dashboards, customer experience, javascript, excel programming, data analysis, customer satisfaction

Experience

1. Forward Deployed Engineer

   Ingest

   Jul 2022 — Present · New Orleans, LA, US

   Support all technical aspects of customer onboarding and one-off projects- Configure existing solutions using YAML, Python, and shell scripts- Work with customers and partners to own the technical side of communications when determining project specs and integration requirements- Automating processes, and supporting data integrations and exports running on Kubernetes

Education

• University of Pittsburgh School of Computing and Information

  Bachelor's degree, Computer Science

  2019 — 2021

• University of Pittsburgh

  Bachelor of Science - BS, Computer Science

• University of California, Berkeley

  Bachelor of Arts, Theater & Performance Studies

  1999 — 2003

• The University of British Columbia

  Certification, Web Analytics

  2007 — 2008

Skills

• Analysis
• Google Website Optimizer
• Pay Per Click (Ppc)
• Data Analysis
• Html
• Customer Success
• Digital Marketing
• Vba
• A/B Testing
• Strategic Data Analysis
• Product Marketing
• Experian Hitwise
• Css
• Google Analytics
• Product
• Search Engine Marketing (Sem)
• Online Advertising
• Analytics
• Wordpress
• Search Advertising
• Web Marketing
• Project Management
• Web Design
• Digital Strategy
• Mixpanel
• Management
• Advertising
• Microsoft Excel
• Google Adwords
• Cross-Functional Team Leadership
• Ppc
• Sem
• Web Development
• SEO
• Presentations
• Marketing
• Javascript
• Product Management
• Sql
• Testing