Keyon Proctor
Warranty Coordinator @Empire Cat
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WORK HISTORY
Warranty Coordinator @Empire Cat
Receive Parts from all stores that have been charged against warranty – validate them as possible warranty return.• Manage incoming parts – physically locating and entering location in the DBS system for tracking and management.• Manage correspondence with branch stores, CAT, AGCO and other vendors. Including email communication and pulling parts return requests from the CAT system and paper copies from other vendors• Retrieve parts from locations as requested, Properly tag, prepare shipping paperwork and ship to CAT and other vendors.• Track Shipped parts and reply to vendors as needed.• Scrap outdated parts that were never requested within 60 days of claim to vendor, update in the DBS system.• Enter warranty claims when time permits.• Maintain, organize and clean up the warranty parts hold area in the South yard.• Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
EDUCATION
Maricopa High school
HIgh school diploma
Central Arizona College
Fire Science/Fire-fighting
University of Phoenix
Bachelor of Business Administration (B.B.A.)
ABOUT KEYON PROCTOR
Experienced Business Owner with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Word, Sales, Hospitality Industry, Team Building, and Management. Strong entrepreneurship professional.
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