Keyon Coleman

About Keyon Coleman

Success-driven, resourceful and goal-oriented professional with 8+ years (since 2014) of experience in customer service, database management, client scheduling, business administration, sales growth and relationship management with internal and external key stakeholder. • Proven record of setting & achieving goals, successfully managing & coordinating multiple projects and improving processes. • Self-driven & highly motivated with excellent analytical skills for business intelligence, data analysis and presenting ideas/business plans for executive level decision making. • Strong work ethic and commitment for compliance with professional codes, regulations and company’s policies. • Knowledge of basic economics, budgeting, and accounting principles and practices • Exceptional customer service skills with strong leadership and entrepreneurial skills • Proven ability to supervise, monitor and evaluate KPIs and provide constructive feedback • Strong oral and written communication skills for documentation and correspondence • Great team player who loves to establish trust and collaborative work environment • Outstanding interpersonal skills with strong team spirit and great respect for diversity • Exceptional organization skills with ability to prioritize and manage multiple tasks • Solid time management with high precision in delivery in a deadline oriented environment • Proficient in Computer system and MS Office suite (Word, Excel, PowerPoint)•

Experience

1. Talent Acquisition Specialist

   IES Communications

   Jul 2023 — Present · Charlotte, NC, US

   Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Managing hiring processes via electronic Applicant Tracking Systems. Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments. Compiling interview questions and conducting in-person or video call interviews with shortlisted candidates. Preparing hiring forecasts as part of the company\'s strategic planning. Documenting processes and fostering good relationships with potential candidates and past applicants. Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field. Expertly deliver the highest level of customer service with professionally clear communication while building relationships with the Talent Acquisition team, members of management, and a multitude of HR partners. Assess candidate information, including resumes and contact details, using our Applicant Tracking System. Build long-term relationships with past and potential candidates. Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities. Administer and submit all hiring paperwork for new employees. Generate monthly updates for company’s leadership about upcoming talent acquisition initiatives. Create monthly reports on key talent acquisition metrics. Communicate regularly with HR department to get a clear view of company’s hiring needs and organizational goals. Proactively seek market intelligence to gain competitive advantage in attraction, assessment and sourcing methodologies.

Education

• Columbia College

  Bachelor of Business Administration - BBA, Business Administration, Management and Operations, 3.743 (Cum Laude - "With Honor")

  2021 — 2023

• Columbia College

  Associates in Arts, Art/Art Studies, General, 3.50 (Cum Laude - "With distinction")

  2016 — 2021

• Mallard Creek High School

  High School Diploma, 3.70

  2011 — 2014