Keyla Serrano
Focused on Customer Experience and Success
- Role
- Director, Global Tanzu Tam at Broadcom
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Keyla Serrano
Having worked as a Technical Customer Service Representative, a Programming Analyst, a…
Experience
Director, Global Tanzu Tam
Nov 2023 — Present · NJ, US
Education
St. John's University
Bachelor of Science
1989 — 1993
Mary Louis Academy
High School
1985 — 1989
Skills
- Microsoft Word
- Team Leadership
- Leadership
- Long-Term Customer Relationships
- Collaborative Problem Solving
- Software Documentation
- Customer Relationship Management (Crm)
- Public Speaking
- Communication
- Unix
- Management
- Team Building
- Solution Selling
- Problem Solving
- Enterprise Software
- Enterprise Architecture
- Databases
- Customer Relations
- Windows
- Strategy
- Microsoft Office
- Customer Retention
- Saas
- Product Management
- Customer Support
- Customer Service
- Team Management
- Customer Satisfaction
- Integration
- Escalation Resolution
- Business Intelligence
- Organizational Leadership
- Jira
- Technical Support
- Team Motivation
- Powerpoint
- Microsoft Excel
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