Kay Khodarahmi

Experience

1. Founder and President

   Midwest Info System

   Jan 2018 — Present · Chicago, IL, US

   Remote Support - We can connect to your computer, see what you see and guide you to resolve the problem. Log all session activities for a complete audit trail, with real time reporting. OnSite Support - This service is usually beyond the resolution scope of Remote Support, and may include repairing or replacing parts. We carry Local inventory of spare parts based on your business needs. Preventive Maintenance - Download and install the latest windows updates and any third party application updates. Check health monitoring logs to make sure each computer has adequate resources to perform to its duty. System Health Monitoring - With our 24 x 7 x 365 monitoring system we gather the data necessary to identify, diagnose, and resolve network issues before they cause an outage or significant impact on your business. Our health monitoring service will trigger an alert about potential issues so the technicians can resolve them before they turn into a full-blown crisis. Endpoint Security - Endpoint protection keeps critical systems, intellectual property, customer data, employees, and guests safe from ransomware, phishing, malware, and other cyber attacks. We scours 95% of the Internet 3x a day to determine where and what is safe online. Our endpoint protection takes about 20 seconds to scan your computer. That’s up to 60x faster than competing products, while still offering superior protection. Advanced Security Firewall and Threat Protection - Leverage multi-core parallel-processing hardware architecture and Inspect simultaneous network streams using deep packet inspection. We can help your organizations build, operate and manage secure, high-performance networks across remote sites for the purpose of sharing data, applications and services, using readily-available and low-cost public internet services.