Kewal Velani

Salesforce Architect @Winobell Inc

Vancouver, BC, CA

Working as a Salesforce solution architect and expert in implementing Fusion Risk Management in Salesforce.• Requirements Gathering, analyzing and documenting end-user requirements to develop the solutions for a range of business operations.• Collaborate with team members to help them understand requirements and build the best solution, following Salesforce best practices.• Proficient in Conga composer for Document Generation.• Successfully implemented the disaster recovery process in Salesforce for the DR team.• Configured multiple processes on the Business continuity side.• Configured different Operational Resiliency processes in the Salesforce for the Op Res team.• Implemented full-fledged drag-and-drop functionality using Lightning Web Components to register vehicles for Sale Events with the backend.• Build UI screens using lightning web components as required.• Worked on Agile mode to provide efficient deliverables.• Worked on Batch classes, Schedule classes, Apex Classes, Test Classes, Apex Triggers, Flows, and integration.• Used ADO for deployment and code versioning using Visual Studio code and Gitbash.• Set up Amazon connect end-to-end telephony solutions with Salesforce for voice calls.• Configured and developed end-to-end integration of Salesforce and Medallia for Survey.• Worked on the Omni channel routing and configuration and have experience in case management and routing.• Prepare the Go-live plan and user manual for each release.• Worked on Reports and Dashboard.

Nagpur University

Bachelor of Engineering (B.E.)

Loyalist College

Postgraduate Certificate

Umiya Shankar Narayanji High School

10th