Kewal Anand
IT Support Engineer | End-User Support | Hardware & Software Troubleshooting | Firewall & Server Configuration | Network Security | Autopilot Configuration
- Role
- Information Technology Support Engineer at Tech4logic Pvt Ltd
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kewal Anand
Looking for Job in End User Support /Hardware & Networking,Having more then 6 years of…
Experience
Information Technology Support Engineer
Dec 2024 — Present · Gurugram, IN
1⃣ End-User IT Support & TroubleshootingProvided technical support for employees, troubleshooting hardware, software, and network issues.Managed Windows & macOS systems, ensuring smooth operations.Resolved printer, scanner, and peripheral device issues.Installed, configured, and maintained enterprise applications.2⃣ Hardware & Network SupportDiagnosed and repaired desktops, laptops, and servers.Configured and maintained routers, switches, and firewalls.Managed LAN, WAN, and VPN connections to ensure reliable network performance.3⃣ Firewall & Server ConfigurationInstalled and configured firewalls (FortiGate, Palo Alto, Cisco ASA, etc.) for security.Set up Windows Server, Active Directory, DNS, DHCP, and Group Policy for user management.Managed cloud-based solutions like Azure, AWS, or Office 365.4⃣ IT Security & Data ProtectionImplemented security policies to protect against cyber threats.Configured endpoint protection and antivirus solutions.Managed user access controls and multi-factor authentication (MFA).
Education
Kumaun University, Nainital
Bachelor's degree
2004 — 2007
Jetking Noida Learning Center
Jetking Computer Hardware and Network Institute, Bareilly
2010 — 2011
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