Kevin Universal
Execution Oriented Program Manager
- Role
- Process Management Manager at MUFG
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Kevin Universal
Results oriented and process driven professional• Outstanding product development and leadership experience in mortgage insurance and credit card industries• Expert project and process management skills – Certified Master Black Belt
Experience
Process Management Manager
Aug 2018 — Present
Successfully managed large scale consolidation and migration of AML/KYC operations across bank entities as a result of the Union Bank sale. Developed and managed implementation of Target Operating Models to include integrating new process, standards, controls, systems, offshoring, and global components without any operational impacts to client experience, operations, or KRIs/KPIs. Developed and managed departmental Roadmaps to enhance efficiency, reporting, capacity planning, and governance/control frameworks. Completed multiple internal and external exams without any material findings.
Education
United States Military Academy at West Point
BS
Colorado State University
MBA
Skills
- Call Center
- Credit Cards
- Dmadv
- Training
- Project Management
- Risk Management
- Commercialization
- Microsoft Office
- Six Sigma
- Segmentation
- Process Management
- Program Management
- Processing Center
- Ms Project
- Dmaic
- Product Management
- Leadership
- Business Process Improvement
- Underwriting
- Strategic Planning Facilitation
- Management
- Project Facilitation
- Project Planning
- Change Management
- Microsoft Project
- Visio
- Team Leadership
- Project Portfolio Management
- Product Development
- Budgets
- Process Engineering
- Business Analysis
- Mortgage Insurance
- Process Improvement
- Business Process Mapping
- Cross-Functional Team Leadership
- Financial Services
- Employee Training
- Vendor Management
- Mortgage Industry
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