Kevin Scott

Telecommunications Voice Integration Engineer

Role
Voice Integration Engineer at Acrisure Cyber Services
Location
Carrollton, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Kevin Scott

VoIP Telephony / UCaaS / Agile Project Management / Implementation & Integration Client & Vendor Management / Executive Dashboard / Customer Service / Training PlanOver 20 years of strong telecom experience working in a fast paced, global environment. Strong foundational understanding of Telephony in general having managed solutions over the years ranging from TDM systems, to recently deployed Cloud Voip (SIP) services and everything in between. I bring strong experience in managing enterprise complex level moves between platforms such as a decentralized to centralized model or from On-Prem to Full Cloud Voip. As a Lead Telecom Engineer, I can design, manage, and deploy a solution with little to no service disruption and continuously support for best in class service availability.

Experience

  1. Voice Integration Engineer

    Acrisure Cyber Services

    Oct 2023 — Present

Education

  • Montgomery Community College

    Accounting and Business/Management

  • Shepherd University

    Elementary Education and Teaching

Skills

  • Telephony
  • Program Management
  • Genesys
  • Cisco Technologies
  • Leadership
  • Nec 8300
  • Unified Communications
  • Tcp/Ip
  • Nec Dsx
  • Call Centers
  • Nec 8100
  • Ccna
  • Phonemail
  • System Deployment
  • Voip
  • Data Center
  • Avaya Technologies
  • Management
  • Acd
  • Troubleshooting
  • Cti
  • Nec Ds2000
  • Avaya
  • Networking
  • Network Architecture
  • Customer Satisfaction
  • Training
  • Testing
  • Call Center
  • Software Documentation
  • Routers
  • Disaster Recovery
  • Integration
  • Team Leadership
  • Verint
  • Cisco Call Manager
  • Network Design
  • Ivr
  • Siemens Hicom 300
  • Switches

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Kevin Scott — Voice Integration Engineer at Acrisure Cyber Services in Carrollton, TX, US | Unifers