Kevin Pham
Senior Technical Support Engineer | Salesforce
- Role
- Senior Technical Support Engineer at Salesforce
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Kevin Pham
Bridging the gap between complex technology and human creativity. As a Salesforce Support…
Experience
Senior Technical Support Engineer
Jul 2021 — Present · Bellevue, WA, US
Analyze and resolve complex apex code, business process, workflow, permissions and CRM analytics- Consistently excelling performance benchmarks by maintaining a 4.85+ CSAT score and case closure- Bridged communication between customers and engineering teams for efficient issue resolutions
Education
Oregon State University
Bachelor's degree
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