Kevin Mosby

About Kevin Mosby

As the driving force behind Cortland\'s leasing operations, my daily mission includes…

Experience

1. Leasing Professional

   Greystar

   May 2024 — Present · Durham, NC, US

   managing property leasing operations and providing exceptional customer service to prospective and current residents. My primary focus is on driving occupancy, enhancing tenant satisfaction, and contributing to the overall success of the property.Key Responsibilities:Prospect Engagement: Actively engage with prospective tenants through various channels, including phone, email, and in-person tours.Property Tours: Conduct thorough property tours, highlighting features, amenities, and community benefits to attract potential residents.Application Processing: Assist applicants in completing leasing applications and ensure all necessary documentation is submitted and processed efficiently.Lease Preparation: Prepare and execute lease agreements, ensuring compliance with company policies and local regulations.Customer Service: Provide exceptional customer service by addressing tenant inquiries, resolving concerns, and fostering positive resident relationships.Market Research: Stay informed about market trends and competitor properties to effectively position the property and maximize occupancy rates.Marketing Efforts: Collaborate with the marketing team to develop and implement strategies to promote available units and enhance property visibility.Move-In Coordination: Oversee the move-in process, ensuring a smooth transition for new residents and conducting move-in inspections.Lease Renewals: Engage with current residents regarding lease renewals and provide information on renewal options and incentives.Reporting: Maintain accurate records of leasing activities, resident interactions, and property status, and report to management as required.