Kevin Meacham
Customer Success Leader | Retention and Expansion Expert | Driving Customer Outcomes
- Role
- Director of Customer Success at Reputation
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Kevin Meacham
Customer Success and Account Management professional with a proven track record of exceeding Retention, Expansion and Renewal targets. With over 10 years of relevant experience in managing diverse portfolios for both SMB and Enterprise customers across multiple verticals, I have successfully excelled as both an individual contributor and people leader. I’m known for creating comprehensive playbooks, delivering on customer outcomes and driving product adoption via effective communication strategies. Received “CSM of the Year” award for excellence in driving customer satisfaction.
Experience
Director of Customer Success
Dec 2024 — Present
Education
Utah State University
Bachelor's Degree, Public Relations, Marketing and Communications
2010 — 2014
Skills
- News Writing
- Press Releases
- Communication
- Committed to Professionalism
- Volunteer Training
- Writing
- Leadership
- Social Skills
- Brand Development
- People Skills
- Social Networking
- Social Media Marketing
- Marketing Strategy
- Event Management
- Customer Service
- Leadership Development
- Service
- Team Leadership
- Public Speaking
- Public Relations
- Managing Events
- Volunteer Recruiting
- Business Services
- Sports
- Non-Profit Volunteer
- Event Planning
- Advertising
- Social Media
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