Kevin Craig

About Kevin Craig

Over 20 years’ experience in progressive senior and executive transformational leadership roles, leading multi-unit and cross-functional operations with full P&L accountability, managing budgets from $12.5M to $20M, directing teams of up to 300 employees across union and non-union environments, driving quality, safety, productivity, and compliance, as well as business development and revenue growth, including building a startup division from the ground up to $3M in annual sales with consistent YOY growth Well-experienced overseeing large-scale commercial and institutional projects, successfully managing capital expansions and renovation initiatives up to $3M with 100% on-time, on-budget delivery, proficient in strategic account acquisition and territory expansion, maximizing results in under-cultivated markets, consistently securing and managing multi-million-dollar projects and high-profile clients across highly competitive regional and national markets Uniquely qualified and selected for executive-level leadership roles, reversing underperforming operations, rebranding divisions, implementing enterprise-wide SOP and process improvements that drive efficiency, margin growth, and regulatory compliance Multitasks effectively and efficiently, learns new systems quickly, and completes multiple projects, running simultaneously, on time or ahead of tightly scheduled, critical deadlines Utilized as a respected and knowledgeable resource, highly regarded and relied upon by principal owners, all levels of management, peers, staff, vendors, and customers, the “go-to” professional and subject matter expert, to provide sound judgment, well-informed decision-making, and solutions to complex operations, business development planning, marketing approach and sales methodologies, technical, compliance, as well as vendor and customer relations issues through the formulation and implementation of effective strategic planning, when others cannotAREAS OF EXPERTISE Operations Management Leadership & Team Development Project Management Relationship Building Strategic Partnerships Risk Management Contract Negotiations P&L Management Budget Management

Experience

1. Managing Partner

   C&t Design And Equipment Co

   Sep 2018 — Present · Buffalo/Niagara, NY, US

   Operates from a regional office in Buffalo New York, creating the WNY subsidiary for the company, providing end-to-end full-service food service design and equipment supply to hotels, private restaurants, high-profile private country/golf clubs, breweries, and more Guides, directs and supervises 5 employees comprised of project managers and support personnel Travels extensively, opening new accounts in highly competitive markets, virtually throughout the entire eastern seaboard, including such lucrative, high-end accounts as the Hilton resort in OrlandoAccomplishments Recognized for rapidly growing the startup subsidiary over the tenure, requiring the securing of an 8K SF warehouse and office to accommodate expansion, starting from zero customers to now sustaining $2.5M in annual sales revenues with continuous YOY growth

Education

• Johnson & Wales University

  Bachelor of Arts (B.A.), Hotel/Restaurant Administration

  1994

• University of Hartford

  Master of Business Administration (M.B.A.)

  2006

Skills

• Client Retention
• Budgets
• Food
• Food & Beverage
• Sales Operations
• Customer Retention
• Customer Service
• Human Resources
• Strategic Planning
• Restaurant Management
• Brand Management
• Sales
• Restaurant Renovation & Upgrade
• Menu Development
• Food Service
• Catering
• Income Statement
• P
• Recruiting
• Hospitality Industry
• Inventory Management
• Facility & Work Flow Design
• Budgeting
• Team Leadership & Development
• Restaurants
• Leadership
• Retail
• Forecasting
• Concept Development
• Business Modeling, Forecasting & Planning
• Brand Building
• P&L
• Contract Negotiation
• Team Building
• Management
• Hospitality