Kevin Major
Global Operations & Cúram Training Leader, Merative Us Lp @Merative
Louisville, KY, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Global Operations & Cúram Training Leader, Merative Us Lp @Merative
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US
As of July 2023, IBM Watson Health became Merative, LP. This transition allows our group to focus more diligently on health care service solutions and data for thousands of clients around the world.
EDUCATION
1988 — 1995
PennWest Clarion
BA, Humanities
SKILLS
HsiaTroubleshootingService DeliveryTechnical SupportContact CentersVoipOperations ManagementWireless NetworkingTrainingCustomer SatisfactionCall Center DevelopmentTechnical PresentationsProject PlanningOutsourcingTeam ManagementCall Center Start-UpRecruitingPre-SalesCustomer RetentionPerformance ManagementCrmProject ManagementCustomer ServiceCall CentersBusiness DevelopmentCable TelevisionAccount ManagementWorkforce ManagementNetwork ArchitectureCall CenterProcess ImprovementPublic SpeakingVendor ManagementCisco TechnologiesInstructor-Led TrainingBpoInbound MarketingMember of ToastmastersToastmastersSales
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