Kevin Layzell

WORK HISTORY

SKILLS

ABOUT KEVIN LAYZELL

A seasoned leader with 30+ years’ experience across a wide spectrum of business sectors and technology functions. Leading first to third line teams through transformation and maturity in Asset Management, CMDB development and maintenance, cloud transformation and transition into service. An excellent track record in creating and motivating high preforming teams and business transformation.Extensive experience in defining and implementing IT strategies, the design and introduction of services and knowledge transfer.A driver of continuous improvement in both technology and people to ensure the customer experience exceeds expectation.Core Skills Include • ITIL v3 Capability Modules & ITIL v4 Foundation.• Accomplished practitioner of the ITSM disciplines including Incident, Request, Change and Problem Management.• Experience of all project methodologies including Prince and Agile and the transition into Service.• Mentoring and coaching teams and individuals.• Proven track record in developing high performing teams.• Highly effective supplier, governance, asset, budget, and people manager with a focus on reducing the cost and reducing the risk of IT Services.• Extensive experience in manging demand and changing prioritise.• Service Design and Introduction.• Security Cleared.• Detailed understanding of all ITSM process.