Kevin Kuhns
Managing teams and making complex technical content accessible and effective
- Role
- Director, Information Development at Rocket Software
- Location
- West Lafayette, IN, US
- LinkedIn followers
- 500 followers
About Kevin Kuhns
Commercial software development industry expert with over 25 years of progressive experience delivering high quality product documentation for all audiences. Domains include complex telephony, customer experience, developer tools, expert systems, database, and networking technologies in the full SDLC, for both cloud and on-premises delivery. • Lead teams that deliver high value technical documentation, illustrations, KB articles, videos, and more• 100% on-time delivery of effective content for every release or deadline• Adopt the most effective style and standards for each audience• Collaborate within and across teams and departments to achieve corporate objectives• Listen well to my teams and stakeholders to maximize each member’s contributions• Gather and respond to feedback from customers/partners to continuously improve IX
Experience
Director, Information Development
Mar 2024 — Present · West Lafayette, IN, US
Education
Lees-McRae College
Associate’s Degree
Ivy Tech Community College
Computer Technology/Computer Systems Technology
Purdue University
Technical and Scientific Communication
Oral Roberts University
Bachelor’s Degree
Skills
- Cloud Computing
- Software Development
- Adobe Technical Communication Suite
- Agile Methodologies
- Management
- Acrolinx
- Structured Authoring
- Enterprise Software
- Technical Communication
- Technical Writing
- Leadership
- Software Installation
- Telecommunications
- Project Management
- Minimalism
- Software Documentation
- Software as a Service (Saas)
- Saas
- Dita
- Iso 9001
- Visio
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