Kevin Koselke

Remote Implementation Specialist @Dealertrack

Indianapolis, IN, US

Lead project manager for 100+ successful account conversions.• Initiate scheduling process by contacting various dealership points of contact to arrangeappointments for conversion meetings.• Conduct remote meetings with client groups converting dealership to the new RTS software.• Download, install, and provide training over new PA DTRTS V3 for all attendees.• Document accurate customer status reports and identify tasks and action items in CRM.• Conduct follows up calls with clients to ensure satisfaction with updated systems as well asprovide any requested additional training.• Responsible for managing weekly schedule to accommodate multiple clients at various progresspoints.• Regularly exceed expectations and meet all project deadlines assigned.