Kevin Sim

Lead Associate - Consumer Investment & Appointed Representatives Authorisations @Financial Conduct Authority

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Lead Associate - Consumer Investment & Appointed Representatives Authorisations @Financial Conduct Authority

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Leeds, GB

EDUCATION

1994 — 2006

Worthing Sixth Form College

Business

1996 — 2000

UCL

BA Hons, Marketing with Business Studies

SKILLS

LeadershipSecuritiesBack Office OperationsStockbrokingPerformance ManagementFinancial ServicesCassContinuous ImprovementData AnalysisUser Acceptance TestingOperations ManagementManagementInvestmentsMicrosoft ExcelChange ManagementDepositsLean Six SigmaStaff SupervisionCustomer ServiceOperational RiskBusiness AnalysisMentoringCustomer Journey MappingEquitiesPension AdministrationBack OfficeGreen BeltProject ManagementBankingRisk ManagementTeam ManagementCash HandlingCustomer ExperienceIsaStakeholder ManagementInternal CommunicationsSupplier Relationship ManagementBusiness Process ImprovementPeople ManagementQuality Assurance

ABOUT KEVIN SIM

I am a highly experienced Operations and Financial Services professional with a proven track record in driving quality and process improvement strategies in highly regulated environments, including HMRC and FCA. I have consistently delivered success through managing diverse teams to achieve positive change, exceeding expectations across the board. Some of my key skills include a proven record of devising and embedding innovative customer improvement strategies from mapping through to exceeding Service Level Agreements (SLAs); driving continuous improvement and identifying inefficiency and simplifying processes; devising team development plans to empower individuals to deliver innovative projects and strategies; strong leadership capabilities whilst recruiting and building strong teams; and a deep knowledge of coaching and mentoring. I can be contacted on 07•••••••60, or at k••••••••@gmail.com

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Kevin Sim — Lead Associate - Consumer Investment & Appointed Representatives Authorisations at Financial Conduct Authority in Leeds, GB | Unifers